This strip strikes me as true on many different levels. As an editor, I always appreciate how little text Scott Adams needs to encapsulate an entire situation or issue that so many of us can relate to.

Working in tech support, I am painfully aware that tech speak really means very little to our users (who very well may have the same concept of Flash as the boss). They don't need long explanations or jargon - what they want is just a warm voice on the phone helping them. However, what most gets me in this strip is how quickly communication can go awry - how easy it is to think that we are understand and are understood. Far more often than I care to admit, I  hear things from a co-worker and think I understand them, but in reality, I do no better than the pointy-haired boss' understanding of Flash. Conversely, like Dilbert, it often takes hard effort to make oneself understood. We must never take comprehension for granted, especially in a small office like ours.